This subject provides students with the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by businesses. 

Learners will also understand the skills and knowledge required to use advanced-level critical thinking skills. This includes using methods of analysis, synthesis and evaluation.

Units of Competency:

BSBTWK401 Build and maintain business relationships

BSBCRT411 Apply critical thinking to work practices